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Emotions in Communication

COURSE CONTENTS AND OUTLINE

A seminar lasting 8 hours spread over 2 days would be held.

Day 1

  • Introduction of the seminar
  • Emotional Intelligence – an introduction
  • Exercise – Testing emotional intelligence
  • Tea break
  • Use of emotional intelligence in various aspects of life
  • Management of various emotions

Day 2

  • Empathic communication
  • Tea break
  • Psychological test for personality – administration, scoring and discussion of results
  • Case history discussion
  • Question – Answers